See some of our case studies
We have implemented a whole heap of projects for our customers. See some of our favorites below
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Geared towards organisations who are entirely SaaS based, often have a distributed workforce and are harnessing the power of cloud techologies. We have put together 3 simple plans to choose from which scale at the same rate as your business. They are flexible and give you everything you require to remain secure.
Per Seat, Per Month
Our entry level package for the SME industry who utilise the power of SaaS applications. Ensuring you have everything needed as a base level of security and support.
Features
I.T Support
Remore Monitoring & Management
Endpoint Protection & Resposnse
DNS Filterin & Protection
Basic Documents Backup
Patch Management
Bitlocker Key Management
Microsoft 365 Backup
Per Seat, Per Month
The recommended plan for the SME market. All of the benifits of our core plan with the added benifit of full workstation backup, asset management and vCIO reporting.
Features
Everything in Core
Full Workstation Backup
Asset Management & Tracking
I.T Roadmaps and Planning
Live Network Monitoring
Annual vCIO Report
Per Seat, Per Month
For the security focused SME. Including Fully managed MDR (Managed Detection & Response) services featuring 24/7/365 SOC expertise paired with advanced SIEM Technology.
Features
Everything in Core & Plus
Cyber Essentials for your Business
Acctive Protect
Cyber Security Awarness Training
I.T Policy Management
Bi Annual vCIO Report
Advance Mail Filtering
Managed Detection and Response
Per Seat, Per Month
Our à la carte offering for enterprises with on premise servers offering the additional support they need. We can also offer Co-Managed I.T for inhouse I.T Staff , education and the public sector, tailor you package as you need.
Features
I.T Support
Tailored Support Contract
Monitoring of Infrastructure
Fully Managed & Co-Managed
Support for Servers
Support for Virtual Servers
Server Backup
Disaster Recovery Testing
Our starter IT support package. This foundation-level service delivers the essential elements we consider fundamental to quality managed IT support.
Providing support for all of your business related I.T
Our support plans not only cover worksations but your network, wireless and internet connectivity too. Bundeled with effective management, backup and threat protection.
For every supported business we monitor your devices and network to be proactive with problems often resolving them before they become operationally impacting. Our remote management and monitoring agent also allows us to do a whole heap of clever stuff.
From Endpoint Security, to Network Security. We can work with you to help safeguard your business and help keep safe from Cyber Threats, utlising 'Next Gen' and AI there is so much more we can do compared to traditional AV. As standard we also promote the use of drive encryption and storage of Bitlocker keys.
Automation of key elements such as patching and security updates. Scripts to eliviate common issues before they come problems mixed with Alert tickets that can self heal errors and fix machines. We have a baseline that we bring all supported customers to.
The most accurate threat detection and content filtering tool on the market today. We catch 0-day threats on an average of 7 days before traditional threat feeds. Off-network protection. Flexible Deployment. Stop zero day threats and add another security layer to your environment.
Utilise OneDrive and SharePoint for business so you can access files from anywhere, on any device. Utilise the benefits of Teams for its huge collaboration power or call on the power of Azure for your server environment.
Daily automated backups of Exchange mailboxes, SharePoint sites, Teams and OneDrive content ensure complete cloud data protection. We also safeguard critical business documents on workstations - providing essential protection at our Meta Core level. Full workstation backups are available with our upgraded Meta Plus package.
Our ideal solution for growing SMEs. Enhances our Core plan with complete workstation backup protection, comprehensive asset management, and professional vCIO reporting for strategic IT oversight.
Backing up everything on your workstation including a full system backup multiple times a day. Always a solution we recommend to make sure should the worse happen, you have a fall back plan. A disaster recovery plan is crucial in any business.
For every supported business we monitor your devices and network to be proactive with problems often resolving them before they become operationally impacting. Our custom designed collectors continuously monitor the netwoek for issues and changes.
Technology inherintly produces a lot of data. We will produce an annual report which includes ticket and support information, threat remediation actions and other important findings along with recommmendations and roadmaps.
Our most comprehensive solution for protection-conscious SMEs. Features complete MDR (Managed Detection & Response) with round-the-clock SOC monitoring and cutting-edge SIEM technology for superior threat protection. If you exist in a leglislative, security and orientated environment, then this solution is for your business.
Cyber Essentials helps you to guard against the most common cyber threats and demonstrate your commitment to cyber security. As a customer we will encourage to to conform to this. With Meta Pro enjoy the benifits of having the certification included in your support plan at no additional cost.
Helps raise awareness of cyber threats, reduce the risks associated with attacks, and embed a culture of security compliance. Meta Eagle will work with you to design a tailored cyber training plan.
Helping your organisation to create, publish and implement policies that will ensure standard operating procedures are in place for your I.T capability. Providing a central repository of documentation and an audit trail of staff who have read them.
We always encourage all of our customers to adopt a good password manager. With PRO we provide it for you included as part of your plan. With our top-rated password and secrets manager you centralise credentials but control access and be secure.
Does your business depend on Microsoft 365 cloud applications like Exchange Online, OneDrive, SharePoint Online or Teams? We include comprehensive protection designed to safeguard these critical platforms against sophisticated spam, phishing and malware infiltrations that target your cloud email, collaboration tools and document storage systems.
Including fully managed MDR (Managed Detection & Response) services delivered through our 24/7/365 Security Operations Center (SOC) - a dedicated team of cybersecurity experts who continuously monitor your systems using advanced Security Information and Event Management (SIEM) technology that collects, analyses and correlates data from across your network to identify and respond to threats in real-time.
Our service transforms complex security analytics into actionable intelligence. We dedicate resources to produce comprehensive reports, participate in strategic meetings, and collaborate with your organisation on a deeper level. This partnership enables us to analyse emerging threats in your environment and implement sophisticated conditional access controls for your most critical systems, ensuring protection without compromising productivity.
Great I.T support is something that is continuous. See what we include below when you invest in a support plan with Meta Eagle
As a supported customer we are here to help. If you are having technical difficulties, need technical advice or support
Reach our team which ever way best suits you.
Email: support@metaeagle.co.uk
Phone: 0330 043 2092
Chat: MetaChatBot
Any IT system is only as good as the documentation it is built on. For our customers we take care of all of this from management of crucial passwords, Infrastructure process, procedures and new machine build guides.
This is held for each of our customers in a secure ‘Run Book’ – Think of this as a playbook for all of your IT needs.
Meta Eagle will never charge you to access your data and this can be made available to you whenever and as often as you would like.
We also encourage the use of password managers internally in your business and have a strong affiliation to one of the biggest players in the market so can advise on how you can set this up internally.
When we say we monitor your network, we do so to allow us to be proactive in detecting issues and preventing problems. The custom made monitoring wall in our office allows us to see the status of our customer networks in real time.
The Remote Monitoring & Management agent (RMM) allows us to monitor Mac, Linux and Windows Workstations not only for potential issues but also potential threats. Should an issue be detected then a proactive ticket will be created for our engineers to resolve. If a threat is detected out of hours it will automatically be contained.
We deploy Network Monitoring & Management allowing us to take control of Switching, Routers, Firewalls to see the traffic on your Network. This also alerts us to issues with any devices that may be impacting on performance.
A bespoke LibreNMS Platform allows us to monitor internet connections, bandwidth utilisation and produce proactive alerts for any managed Firewall or Router installed by Meta Eagle. We keep an eye on things so you can continue with your day.
From workstation security, to Network Security. We can work with you to help develop your business and help keep safe from Cyber Threats, while monitoring crucial systems ensuring you remain online….. increasing business productivity.
Using the latest threat detection and EDR powered by SentinelOne we are poised to deliver protection from the inevitable threats on the online world in a proactive manner.
Need to deploy machines to new starters, re provision existing equipment have it delivered to an office in a different country or ship to a user directly at home ?
No worries, in addition to our supply chain, procurement and financing we can also build the machines to a pre defined image . Utilising our MDT build servers and AutoPilot we can ensure machines are built to the same standard every time. Meaning when the machine arrives at the door it is good to go. Turn it on, log it in and get cracking.
If data is needed to be moved from one device to another we can arrange this also, with ‘onsite’ and ‘remote’ options.
∞ Note a nominal build fee applies per machine.
We all know patching is something that is important but how often do you make sure it is enforced ? We will work to build a custom patching schedule for your business.
Patches are part of essential preventative maintenance, necessary to keep machines up to date, stable and safe from malware and other threats. Becoming a Meta Eagle customer means you can leave it all to us and have as much visability as you would like.
All machines we provide customers will have the Professional version of the Windows operating System and also a TPM chip, which will allow your Hard Drive to be encrypted using BitLocker.
BitLocker Drive Encryption is a data protection feature that integrates with the operating system and addresses the threats of data theft or exposure from lost, stolen, or inappropriately decommissioned computers.
These keys have to be managed and stored. As a supported customer, we take care of this for you.
We are big advocates of 2FA as it is incredibly important to keep your system secure. 95% of breaches involve account take over. Two-Factor Authentication helps to protect against this.
Microsoft 365 allows the use of the authenticator app to require 2FA when logging into your environment and also your Azure AD joined machines.
Here at Meta Eagle, we have also partnered with Duo to allow us to design, implement and support deployments to niche applications and Remote Desktop servers. Which means not only can you make access more controlled and secure but you will also be able to see a log of who accessed the system and from where.
Meta Backup for workstation is truly is a set and forget solution. Backing up your entire machine multiple times a day to a secure facility, you can be sure if the worst happens you are covered.
Features Include.
Full Workstation Backup
Local System state, Files & Folders
Customisable backup Locations
3 month retention as standard which can be tailored as required
∞ Avalible on Meta Plus & Meta Pro Plans
Being an experienced Microsoft Cloud Solutions Provider, Meta Eagle will establish a reseller relationship to manage all of your Microsoft billing so all of your I.T is on one manageable monthly invoice. We will also be there to add and remove licenses as required.
Securing SaaS data. Protect SharePoint sites and permissions, including custom and sub-libraries, OneDrive, Teams and Exchange Online data with up to four backups a day and 7 Years retention.
We have implemented a whole heap of projects for our customers. See some of our favorites below
Want to get in touch with us?
Located in Birmingham's iconic St Paul's Square,
why not come and meet the team
We transform legacy systems, architect for the cloud and manage all things I.T
MORE THAN JUST TECHNOLOGY
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