I.T Support
Providing support for all of your business related I.T
Our support plans not only cover worksations but your network, wireless and internet connectivity too
Technical Consultancy
Working with you on your on-premise infrastructure refreshments to developing and implementing projects to move you to 'The Cloud' - We have you covered. Our wealth of industry experience means we can help guide your business in the right direction, making sure you have a 'I.T Roadmap' and budget to suit.
Monitoring
For every supported business we monitor your devices and network to be proactive with problems often resolving them before they become operationally impacting. Our remote management and monitoring agent also allows us to do a whole heap of clever stuff.
End Point Protection
From Endpoint Security, to Network Security. We can work with you to help safeguard your business and help keep safe from Cyber Threats, utlising 'Next Gen' and AI there is so much more we can do compared to traditional AV. As standard we also promote the use of drive encryption and storage of Bitlocker keys.
Automation
Automation of key elements such as patching and security updates. Scripts to eliviate common issues before they come problems mixed with Alert tickets that can self heal errors and fix machines. We have a baseline that we bring all supported customers to.
Web Protection
The most accurate threat detection and content filtering tool on the market today. We catch 0-day threats on an average of 7 days before traditional threat feeds. Off-network protection. Flexible Deployment. Stop zero day threats and add another security layer to your environment.
Microsoft O365 Management
Utilise OneDrive and SharePoint for business so you can access files from anywhere, on any device. Utilise the benefits of Teams for its huge collaboration power or call on the power of Azure for your server environment.
Documents Backup
Documents finds and backs up critical business documents on workstations, helping protect your customers from data loss where full workstation system backup is not an option, this is the minimum we recommend.
Microsoft O365 Backup
Automatically back up Exchange mailboxes, contacts, and calendars up to six times a day. Backup of SharePoint sites and team members OneDrive meaning true protection for cloud based documents.
Full Workstation Backup
Backing up everything on your workstation including a full system backup multiple times a day. Always a solution we recommend to make sure should the worse happen, you have a fallback plan
Asset Management
I.T Assets in your business can be one of the most valuble comodities a business own. We can work with you to track these devices, where they are and who has them. Your accounts team will love us! It will also help plan with warranties and devices becoming 'End of Life'
Annual vCIO Report
Technology inherintly produces a lot of data. We will produce an annual report which includes ticket and support information, threat remediation actions and other important findings along with recommmendations and roadmaps.
Cyber Essentials
Cyber Essentials helps you to guard against the most common cyber threats and demonstrate your commitment to cyber security. As a customer we will encourage to to conform to this. With Meta Pro enjoy the benifits of having the certification included in your support plan.
Active Protect
Active Protect helps businesses to both achieve and maintain Cyber Essentials. Active Protect periodically checks and reports the compliance and will be included in the package rolled out to your business to ensure compliance.
Cyber Security Awareness Training
Helps raise awareness of cyber threats, reduce the risks associated with attacks, and embed a culture of security compliance. Meta Eagle will work with you to design a tailored cyber training plan.
I.T Policy Management
Helping your organisation to create, publish and implement policies that will ensure standard operating procedures are in place for your I.T capability.
Password Management Tool
We always encourage all of our customers to adopt a good password manager. With PRO we provide it for you. With our top-rated password and secrets manager you centralise credentials but control access and be secure.
Bi Annual vCIO Report
Our vCIO reporting twice a year for business that want to regular check ins and plans.
Advanced Mail Filtering
Does your organisation rely on Microsoft 365 cloud applications Exchange Online, OneDrive, SharePoint Online or Teams? Alternatively, does Google Workspace provide you with critical apps such as Gmail and Google Drive? Included is our solution for providing advanced protection against spam, phishing or malware infiltrations into cloud email, collaboration and storage.